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Terms & Conditions

1. Introduction to these Terms and Conditions

Set out below are the terms and conditions that apply to all our services, whether made online or via a mobile device, by email or telephone. By completing a reservation, you acknowledge that you have read the below paragraphs numbered 2 to 12, understand and agree to the same. The below terms and conditions may be amended at our discretion from time to time.

2. Definitions

Company: Country and Coastal Parks 1 Ltd. (Billing Aquadrome).

3. Who your agreement is with

Your agreement is with the operating company of the resort upon which you are staying, as shown on our website. References to ‘the Company’, ‘we’, ‘us’ and ‘our’ in these terms and conditions are to that operating company. References to ‘you’ in these terms and conditions are to you, as the person making this booking and, where applicable, to every member of your party.

4. VISOR

The Company does not allow anyone to stay on any Resort, who is or has been listed on the Violent and Sex Offenders Register (or any register which supersedes this), or anyone who is subject to a Sexual Risk Order, Child Abduction Notice or any similar order, court proceedings or register.

5. BBQs and Fires

BBQs are permitted on site; however, these are not to be placed directly on the decking, the Company’s outdoor furniture or grass due to risk of melting or burning. Please use BBQs on an elevated, non-flammable surface and keep away from gas bottles.

Fires are NOT permitted on site.

6. Availability of facilities

At busy times access to facilities may be restricted for health and safety reasons. We may operate session swims in our pools during periods of high demand. Occasionally we need to close or withdraw certain facilities (e.g. for safety, maintenance or other reasons beyond our control). For specific information and rules relating to the facilities at your destination.
No children are allowed in the bars and restaurants on the premises after 10pm. 18+ only.

7. Vehicles

When operating any type of vehicle around our resorts, you should comply with speed limits, parking and other traffic regulations on our resorts. All vehicles are brought onto the holiday resort entirely at the owners’ risk and the Company does not accept responsibility for loss or damage to these except where it is caused by our negligence or fault. We now allow small vans and commercial vehicles on park, however tippers and large haulage trucks are not allowed. To check if your van is allowed, please call us on 01604 408 181 (standard rate call) prior to making your booking. Please make sure all vehicles display a valid car pass at all times.

8. Marketing accuracy

Whilst every care is taken to ensure that the details on our website are correct at the time of publishing, the images shown are for illustration purposes only and the details may be subject to alteration from one resort to another. The photography on our website is to be used as a guide and some might not be of the resort itself.

9. Data Protection

The information you give us in connection with your booking is held securely on our computer system and dealt with in accordance with the General Data Protection Regulation and Data Protection Act 2018 that are relevant to public bodies. By providing us with this information you are deemed to accept this and to have the consent of all members of your party to provide the same. We keep this information to help us improve our service to you and to provide you with information about our holidays and services by telephone, e-mail, post and SMS and to keep you informed of our latest news and offers. If you would prefer not to receive this information from the Company then please contact us via email at [email protected].

We respect your privacy. When using any of our websites we would like to use cookies to store information on your computer to improve our website.

Further details relating to our privacy policy, including the use of cookies, can be found on our website.

• Applicable Law
These terms and conditions and the provision of our services shall be governed by and construed in accordance with the jurisdiction of the Court of England and Wales. Each party exclusively accepts the jurisdiction of the Courts of England and Wales in respect of any dispute.

• Severance
If any provision of this agreement is found by a court to be invalid, unenforceable or illegal, the remaining provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

10. Variation

No variation of this agreement or of any of the documents referred to in it shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

11. Disclaimer

Subject to the extent as set out in these terms and conditions and as permitted by law, the Company shall be liable only for direct damages actually suffered by you to an attributable extent of the Company’s obligations in respect of services to a limited amount equalling the aggregate amount of the aggregate costs of your booking.

12. How to contact us

If you need to contact us about your holiday or in connection with these terms and conditions, please contact our team on: 01795 874 874 (standard rate call), email us at [email protected] or write to: Guest Experience Manager, Golden Leas Holiday Park, Plough Rd, Minster on Sea, Sheerness, ME12 4JF